Shipping
We offer free shipping on orders over $69!
We reserve the right to select the carrier, we normally use Canpar, Purolator Ground, Canada Post Expedited, and UPS Ground.
Please note: we can ship to PO Boxes only with Canada Post, which normally means a slower service.
We ship from Toronto & shipping times are not guaranteed. Typically a package will take 2-7 days to arrive. If you need a guaranteed delivery time please contact us and we will try to accommodate, there may be an extra charge for faster shipping.
All shipping is trackable and fully insured against loss or damage.
Returns
You can return your purchase for any reason within 7 days of receipt as recorded by the carrier's tracking system. Please note a few important conditions for returns:
Jackets and other products have to be in new, completely unused conditions with tags on them. We will not accept even slightly used jackets unless they have a defect.
We will provide a prepaid return label.
There is no restocking fee.
If the above conditions are met we will issue refund or credit (your choice) within 3 days of our receipt of the return. Refund is issued to the original payment method and may take a few days to reach your account, depending on the rules of your financial institution.